get5 Terms and Conditions — Platform Rules for Pakistani Players

1 Agreement to Terms

By accessing, registering on or using the get5 platform in any way, you confirm that you have read, understood and agreed to these Terms and Conditions in full. This agreement is between you (the registered user) and get5 as the platform operator.

If you do not agree to any part of these terms, you must not use the get5 platform, create an account or make any deposit. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. It is your responsibility to check this page periodically for changes.

These terms apply to all game types available on get5, including slot games, fish games, bingo and any other products added to the platform in future.

2 Eligibility and Account Registration

To register and use the get5 platform you must meet all of the following requirements:

• You are aged 18 years or older at the time of registration.
• You are registering on your own behalf and not on behalf of any other person.
• You have not previously had an account closed or suspended by get5 for rule violations.
• You are not acting as an agent or representative of another individual for purposes of gaming activity.
• You are aware that online gaming involves financial risk and you accept that risk voluntarily.

Each person may hold only one account on get5. Creating multiple accounts is strictly prohibited. If duplicate accounts are identified, all accounts beyond the first may be closed and any balances may be forfeited in accordance with the prohibited conduct provisions below.

You must provide accurate and complete information during registration, including your real name and a payment method registered in your own name. get5 may request identity verification at any point. Failure to provide satisfactory verification may result in the suspension of withdrawal access or account closure.

By registering, you confirm that all information you have provided is truthful and current. You are responsible for updating your account details if any of your registered information changes.

3 Deposits and Payments

get5 accepts deposits in Pakistani Rupees (PKR) through the following methods: JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards. All deposits must be made from a payment account or card registered in your own name.

Third-party deposits — where the funding source belongs to another person — are not permitted. If a deposit is identified as originating from a third-party account, it may be reversed and the associated winnings may be voided.

Minimum and maximum deposit limits apply and are displayed in the Cashier section of your account at the time of deposit. These limits may be adjusted by get5 from time to time at its discretion.

Deposits are generally credited to your account balance immediately upon confirmation of the transaction from the payment provider. If a deposit does not reflect in your account within the expected timeframe, contact support with your transaction reference number for investigation.

4 Withdrawals

Withdrawals from your get5 account can be made to JazzCash, Easypaisa, Raast or a bank account registered in your name. Withdrawals to third-party accounts are not permitted under any circumstances.

Before processing a withdrawal, get5 may require identity verification. This is a standard procedure and is not specific to any individual account. Verification requirements may include proof of identity and confirmation that the withdrawal destination belongs to the account holder.

Withdrawal processing times are as follows:

• JazzCash: Typically processed within minutes of approval during operating hours.
• Easypaisa: Typically processed within minutes of approval during operating hours.
• Raast: Same business day for most requests submitted during standard hours.
• Bank Transfer: One to three business days depending on the receiving bank.

get5 reserves the right to conduct additional checks on withdrawal requests in cases where unusual account activity is identified. In such cases, the processing time may be extended pending review. You will be informed if your withdrawal is subject to an extended review period.

Minimum withdrawal amounts apply and are visible in the Cashier section. Withdrawals below the minimum threshold will not be processed.

5 Bonuses and Promotions

get5 may offer bonuses, free plays, reload offers and other promotions to registered players. All bonuses are subject to individual terms that are stated clearly at the time the offer is presented. These terms typically include a wagering requirement, a validity period and eligible game restrictions.

Wagering requirements must be completed before any bonus-derived balance can be withdrawn. The specific wagering multiplier for each promotion is stated in the offer details. Failure to meet wagering requirements within the validity period will result in the bonus balance being removed from the account.

The following conduct in relation to bonuses is prohibited and may result in the voiding of the bonus and suspension of the account:

• Claiming the same introductory or first-deposit bonus more than once across multiple accounts.
• Using coordinated betting patterns with another player to exploit bonus terms.
• Withdrawing a deposit immediately after claiming a no-wagering or low-wagering bonus without using it in good faith for gameplay.

get5 reserves the right to modify, withdraw or cancel any promotion at any time without prior notice, provided that changes do not affect bonuses already credited to player accounts in good standing.

6 Gameplay and Fair Play

All games available in the get5 lobby — including slot games, fish games and bingo — use certified random number generation (RNG) for all game outcomes. No result is influenced by your account history, deposit amount, session length or any other factor. Every round is an independent event with fixed underlying probabilities.

RTP (Return to Player) percentages shown on game cards represent long-run statistical averages across a large number of rounds. They are not predictions of individual session outcomes and should not be interpreted as a guarantee of winnings in any given session.

Players must engage with games solely through the get5 platform interface. The following are strictly prohibited:

• Using automated software, bots or scripts to interact with any game or the platform.
• Exploiting any software error, malfunction or display glitch to gain an unfair advantage.
• Attempting to reverse-engineer, tamper with or manipulate game mechanics in any way.

In the event of a game malfunction, all bets and payouts affected by the malfunction are void. get5 will make reasonable efforts to identify and rectify malfunctions promptly.

7 Account Security

You are solely responsible for maintaining the confidentiality of your get5 login credentials. Do not share your password with any other person. get5 staff will never ask you to provide your password at any time, through any channel.

If you suspect that your account has been accessed without your authorisation, you should change your password immediately and contact the get5 support team. get5 will not be held liable for losses resulting from unauthorised access to an account where the account holder failed to take reasonable steps to protect their login information.

You are responsible for all activity that occurs under your account. If you allow another person to use your account, you remain responsible for any transactions, gameplay or conduct carried out under your credentials.

8 Responsible Gaming

get5 is committed to supporting responsible gaming. The platform is an entertainment product. Wins are possible but losses are also a real outcome of every gaming session. Please do not treat gaming as a financial plan or a way to recover previous losses.

Practical tools available on get5 to help manage your gaming activity include:

• Deposit limits: Set daily, weekly or monthly deposit caps in your account settings.
• Session reminders: Enable time notifications so you are aware of how long a session has been running.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform through the Responsible Gaming section.

If you are experiencing difficulty managing your gaming activity, visit the Responsible Gaming page for full details and self-management guidance. The platform is for adults aged 18 and over only. If you believe someone under 18 has access to an account, contact support immediately.

9 Prohibited Conduct

The following actions are prohibited on the get5 platform. Violations may result in immediate account suspension, forfeiture of balance and permanent ban:

• Registering more than one account on the platform.
• Providing false identity information during registration or verification.
• Using payment methods that do not belong to you for deposits or to receive withdrawals.
• Colluding with other players or working with third parties to exploit games, bonuses or platform mechanics.
• Using automated tools, software or scripts to interact with the platform or its games.
• Engaging in money laundering or using the platform in connection with any unlawful activity.
• Threatening, harassing or abusing other players or get5 staff through any communication channel.
• Attempting to access accounts belonging to other players or attempting to disrupt platform operations.

10 Account Suspension and Closure

get5 reserves the right to suspend or close any account at its discretion. Common reasons for account action include, but are not limited to: violation of these terms, failure to complete identity verification, suspected fraudulent activity, chargebacks initiated by the account holder or at the request of the account holder themselves.

You may also close your account at any time by contacting the support team. If you close your account while a balance remains, the remaining balance may be withdrawn provided all standard verification requirements have been met. Bonus balances that have not met wagering requirements are forfeited upon account closure.

Where an account is suspended pending investigation, get5 will communicate with the account holder through the registered contact details. The duration of a suspension may vary depending on the complexity of the review involved.

11 Limitation of Liability

get5 provides the platform and its games on an "as available" basis. While we work hard to maintain uptime and service quality, we do not guarantee uninterrupted access to the platform at all times. Scheduled maintenance, technical issues or circumstances outside our control may result in temporary unavailability.

get5 is not liable for:

• Losses arising from technical failures, service interruptions or connectivity issues on your device or network.
• Decisions made by you during gameplay, including bet amounts and session length.
• Losses resulting from failure to read and comply with applicable bonus terms.
• Unauthorised access to your account resulting from your failure to secure your login credentials.

Nothing in these terms limits get5's liability for fraud, gross negligence or any matter that cannot be excluded by applicable law.

12 Changes to These Terms

get5 may update these Terms and Conditions from time to time. When significant changes are made, we will update the "last updated" date shown at the top of this page and, where appropriate, notify registered users through their registered contact details or via a platform notification.

It is your responsibility to review this page periodically. Continued use of the platform following any update constitutes your acceptance of the revised terms. If you do not accept a change, you should stop using the platform and close your account.

13 Contact and Queries

If you have a question about these Terms and Conditions or about any aspect of your get5 account, you can reach us through the platform's support channel. Our support team is available during standard operating hours and will respond to queries about account status, payment issues and general platform questions.

For questions specifically about responsible gaming or self-exclusion, the Responsible Gaming page provides detailed self-management guidance and contact options for urgent situations.

Please have your registered account details to hand when contacting support, as this helps us locate your account and respond more efficiently.